State & Local Government Policy, Business and Technology

How Agencies Can Effectively Implement Artificial Intelligence

Route Fifty: As the public sector adopts new technologies to improve operations and service delivery, artificial intelligence and machine learning offer agencies new potential for improving interaction with citizens and making better decisions. But implementing AI well requires a focus on sound technology management and attention to critical details.

This week, the IBM Center for The Business of Government released a new report to help agencies understand effective practices in adopting AI and cognitive technologies: Delivering Artificial Intelligence in Government: Challenges and Opportunities, by Kevin Desouza, ASU Foundation Professor in the School of Public Affairs at Arizona State University.

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