Florida unemployment system upgraded, DEO now faces backlog of claims

WFTS: State leaders are hoping some major upgrades to Florida’s crippled unemployment claims system will stem a growing tide of frustration as users continue struggling to apply for benefits.

“We’re in a situation where people have lost their jobs and they’re having a lot of difficulty,” said Gov. Ron DeSantis during a roundtable discussion, Monday. “We needed to change this.”

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