Governing: A common theme rises to the fore among the winners in the 18th Annual Digital Counties Survey, conducted by the Center for Digital Government:* The clear lesson this year is that planning pays off, and often in unexpected ways.
Prior to COVID-19, this year’s winners all had projects in play that turned out to be game-changers when the pandemic struck. Some were aggressively developing their workforce-mobility capabilities. Others had invested heavily in broadband accessibility. Investments in remote-collaboration tools, digital signatures and application development processes — all these efforts came to bear in supporting forward-looking counties as they rose to meet the challenges of the crisis.
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