USDA aims to become 'faster, friendlier and easier,' without more funding

Federal News Radio: The President’s Mangement Agenda tasks agencies with improving the way they offer services to the public, and next year, the White House will recognize federal employees who excel at meeting that goal.

At the Agriculture Department, Secretary Sonny Perdue has made improving customer service an all-hands-on-deck priority, as he did while governor of Georgia.

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