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TSP hires new vendor to take the plan into the 21st century
Federal News Network: The agency that manages the Thrift Savings Plan has chosen a new vendor to improve its customer service, modernize its infrastructure and provide a suite of new services to its participants.
The Federal Retirement Thrift Investment Board hired Accenture Federal Services as the lead contractor on its highly-anticipated recordkeeping services acquisition (RKSA). The procurement encompasses everything from managing the TSP call centers and software that process participants’ transactions to improving the plan’s cybersecurity posture and IT infrastructure.
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