Postal Employees Skeptical as Top Officials Testify They Were 'Appalled' Over Mail Delays

Government Executive: Top U.S. Postal Service officials testified in court on Wednesday they were “appalled” and “concerned” about decisions made at the local level that led to widespread mail delays, though employees on the front lines said the late deliveries were a result only of workers following direction from headquarters.

The postal headquarters officials pointed fingers at local managers and employees for misinterpreting reforms implemented by Postmaster General Louis DeJoy shortly after he took office in a manner that led to delays, though they conceded those interpretations at least in part reflected their own directions.

Read article