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Patient appointment scheduling jumps 131% with new IT at UAB Medicine
Healthcare IT News: Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are told to wait weeks, if not months, to see a caregiver despite the fact that as many as 30-40 percent of appointment slots are actually empty or poorly used across the health system.
UAB Medicine began searching for a vendor that shared its vision and goal of getting every patient to the right provider the first time – and to solve the crippling supply and demand mismatch problem that challenged the health system.
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