With telehealth still evolving as a care delivery model, text-based care may offer the best quality for some patients

Healthcare Finance: Telehealth is still the Wild West in a lot of ways. While the delivery model has the potential to extend provider outreach into remote communities and cater to immobile patients -- and capture those patient dollars in the process -- the technology is still emergent. Best practices and protocols have yet to be firmly established, leading to potential variation in care quality.

The word "telehealth" typically invokes images of a patient sitting in front of a computer or smartphone screen, consulting with a doctor on issues ranging from digestive issues to skin cancer diagnoses.

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