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Telemedicine Works Great When Patients Have Access
Governing: When Charito Morales was passing out pamphlets in North Philadelphia with information on COVID-19 recently, a woman approached her in distress — seeking help with a health problem that, at first, seemed unrelated to the pandemic.
“My daughter is wheezing!” the woman said.
She had tried to call a city health clinic to get asthma medicine for the teenage girl, but was directed to set up a medical appointment through video chat — a big hurdle, as the family lived in a shelter and had no high-speed internet. What’s more, the instructions were in English, and the woman, an immigrant from Guatemala, did not speak the language well.
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