StateScoop: When the Maryland Department of Human Services decided in 2017 to move the systems it uses to run the state’s benefit programs to a cloud platform, it could have gone with a “lift and shift” strategy, literally copying the files on its old physical servers to a virtual environment. But John Evans, the state’s deputy chief technology officer at the time, said that wouldn’t have solved the problem of the agency’s case workers having to switch between a half-dozen applications in supporting Marylanders who depend on state-government servers.
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