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San Francisco replaces ‘beast’ of tax mainframe with cloud-based solution
StateScoop: San Francisco’s tax office last week replaced its 50-year-old “beast” of a mainframe system with a cloud-based software, successfully navigating the “huge challenge” of modernizing in a global pandemic, city treasurer Jose Cisneros said.
The city replaced its legacy system with a billing and collection system called TaxSys, in just 18 months. According to the software’s publisher, Grant Street, San Francisco’s installation timeline was six months quicker than that of its other public-sector customers, including neighboring San Mateo County.
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