The Top Issues for State Government Tech Leaders

Route Fifty - Improving the experiences residents have when interacting with government agencies online is the primary reason states are looking to expand digital services, according to a new survey of state chief information officers from across the country. When the Covid-19 pandemic hit last year, it caused many government agencies to close down brick and mortar offices and curtail in-person services as public employees shifted to remote work. A report on the survey findings shows that over 90% of state CIOs said that the pandemic increased demand for digital government services.

When the Covid-19 pandemic hit last year, it caused many government agencies to close down brick and mortar offices and curtail in-person services as public employees shifted to remote work. A report on the survey findings shows that over 90% of state CIOs said that the pandemic increased demand for digital government services.Improving the experiences residents have when interacting with government agencies online is the primary reason states are looking to expand digital services, according to a new survey of state chief information officers from across the country.
When the Covid-19 pandemic hit last year, it caused many government agencies to close down brick and mortar offices and curtail in-person services as public employees shifted to remote work. A report on the survey findings shows that over 90% of state CIOs said that the pandemic increased demand for digital government services.

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